走訪柳工印尼鎳礦大客戶

期，柳工印尼服務團隊走訪了蘇拉威西區(qū)域鎳礦行業(yè)大客戶。

Recently, the service team of LiuGong Indonesia visited key customers in the nickel mining sector in Sulawesi.

每到達一個客戶工地后，柳工印尼服務團隊首先對設備進行巡檢，幫助客戶進行預防性維護檢查并幫助解決現(xiàn)有問題，同時悉心指導客戶使用過程中如何做好維護。

Upon arriving at each customer's worksite, the LiuGong Indonesia service team conducted equipment inspections. They assisted customers with preventive maintenance checks, addressed existing issues, and provided detailed guidance on effective equipment maintenance during operation.

巡檢結(jié)束后，柳工印尼服務團隊和客戶進行了親切的交談，了解設備使用情況，對柳工產(chǎn)品及服務團隊的建議等。

Following the inspections, the LiuGong Indonesia service team engaged in friendly conversations with the customers. They sought to understand the equipment usage and gathered feedback on LiuGong products and the service team.

Kolaka區(qū)域某鎳礦開采公司項目經(jīng)理Nino說道：“印尼地處熱帶，高溫高濕，而且交通物流有所不便，非常考驗挖掘機的穩(wěn)定性、可靠性，同時對售后服務也是非常大的考驗。自2022年以來，柳工設備一直都在高溫、高粉塵等惡劣條件下工作，但發(fā)動機、液壓泵等核心部件都經(jīng)受住了考驗，工作性能及表現(xiàn)十分穩(wěn)定。”Nino所在的公司擁有30多臺柳工設備，包括挖掘機、平地機、推土機、裝載機等，他表示，柳工的服務非常高效，設備出現(xiàn)故障后能及時到達現(xiàn)場，而且就算是保外的設備柳工服務工程師也會耐心幫忙檢查，這使得他們沒有了后顧之憂。

Nino, the project manager of a nickel mining company in the Kolaka region, remarked, "Indonesia's tropical climate, with high temperatures and humidity, poor fuel quality, and challenging transportation logistics, poses a significant test to the stability and reliability of excavators. LiuGong equipment has consistently worked in harsh conditions since 2022, such as high temperatures and dust. Core components like the engine and hydraulic pump have successfully withstood these challenges, delivering stable performance." Nino's company owns more than 30 units of LiuGong equipment, including excavators, graders, dozers, and loaders. He noted that LiuGong's service is highly efficient, providing prompt on-site support for equipment issues. Even for equipment beyond the warranty period, LiuGong service engineers patiently inspect and assist, relieving their concerns.

柳工始終堅持客戶至上，將快速、親和、高效、專業(yè)融入到售后服務過程中。憑借良好的服務態(tài)度和扎實的專業(yè)技能，柳工贏得了越來越多客戶的信任。

LiuGong consistently upholds a customer-first approach, integrating speed, friendliness, efficiency, and professionalism into the after-sales service process. With a positive service attitude and solid professional skills, LiuGong continues to earn the trust of an increasing number of customers.

END

有獎征集

歡迎與我們分享更多您與柳工的故事。

分享內(nèi)容一經(jīng)采用，

即有定制好禮贈送！

相關圖片、視頻及文章

（未經(jīng)發(fā)表）

可發(fā)送至：

overseas.marketing@liugong.com

2002年提出“建設開放的國際化柳工”至今，

柳工已擁有超過30家海外子公司&機構(gòu)，4座海外制造工廠，5大全球研發(fā)基地，300多家經(jīng)銷商，為170多個國家和地區(qū)提供產(chǎn)品和服務。在打造具備全球競爭力的世界一流企業(yè)背景下，柳工將持續(xù)積極建設全價值鏈協(xié)同發(fā)展的全球戰(zhàn)略合作伙伴關系，堅定推進全面解決方案、全面智能化、全面國際化的“三全”戰(zhàn)略。

In 2002, LiuGong put forward the globalization strategy. Since then, LiuGong has had over 30 overseas subsidiaries & offices, 4 overseas manufacturing plants and 5 R&D bases spreading across the world. More than 300 dealers provide LiuGong products and services to the customers in over 170 countries & regions. Guided by the reform of building a world-class enterprise with global competitiveness, LiuGong will continue to actively build a synergistic global strategic partnership across the entire value chain by firmly promoting the "Total Globalization, Total Solution and Total Intelligent" strategy.

關注我們

聲明：本文系轉(zhuǎn)載自互聯(lián)網(wǎng)，請讀者僅作參考，并自行核實相關內(nèi)容。若對該稿件內(nèi)容有任何疑問或質(zhì)疑，請立即與鐵甲網(wǎng)聯(lián)系，本網(wǎng)將迅速給您回應并做處理，再次感謝您的閱讀與關注。